Question 1

What is IT risk management?

Accepted Answer

IT risk management is the work of identifying what can stop or damage a company’s software systems, estimating the impact and likelihood of each event, and acting in order of severity. Applied to production software it covers technical failure, security exposure, dependence on vendors and external components, and loss of internal knowledge. The result is a risk register with an owner and a countermeasure for each entry, not a policy document.

Question 2

What are risk management services, and how do they differ from risk management software?

Accepted Answer

Risk management services are engagements in which people identify, analyse and mitigate risk for you; risk management software is a platform where risks that have already been identified are recorded and tracked. Searching for IT risk management services mostly returns the second, plus governance frameworks written for the organisation as a whole. This page is about the first, applied to production software: senior engineers who read code, infrastructure, vendors and team and tell you what can break, how likely it is, and what to do first. If you need a GRC platform or an enterprise framework, this is not the right page.

Question 3

Why is risk management critical for my business?

Accepted Answer

Risk management is critical because the software your revenue depends on does not stop with notice. A technical failure, an exploited vulnerability, a vendor that closes down or the only person who knows a system leaving all produce financial loss, operational disruption and reputational damage. Knowing in advance which of these events are likely and which are severe lets you act first, with proportionate countermeasures, instead of reacting to crises that could have been avoided.

Question 4

What types of IT risk does the engagement cover?

Accepted Answer

The engagement covers four types of IT risk in production software. Technical risk: fragile architecture, technical debt, missing tests, infrastructure without redundancy. Security risk: vulnerabilities, misconfigurations, access and data handling. Supply risk: dependence on a single vendor, component or licence with no alternative. Knowledge risk: systems only one person can operate, and missing documentation. For each risk we estimate impact and likelihood and assign an owner and a countermeasure.

Question 5

How can WWG help reduce risks for my company?

Accepted Answer

WWG reduces risk for your company in five steps. Identification: we evaluate the system, the infrastructure, the vendors and the team. Analysis: we estimate likelihood and impact for each risk from the data available, such as incident history and metrics. Mitigation planning: we define the countermeasures and their order. Implementation: we execute or support the changes. Ongoing support: we monitor and review the register periodically, because risks change with the system and with the market.

Question 6

How long does IT risk management take, and how is it priced?

Accepted Answer

The duration of the identification and analysis phase is set in scoping, according to the perimeter: the number of systems, vendors and environments, and the incident history and documentation available. This phase is a fixed-scope engagement, with duration and price set before we start. Implementation of the countermeasures is quoted separately on the basis of the mitigation plan. Ongoing support, if you choose it, runs on an agreed monthly fee. We do not publish a price list.

Question 7

Who does the work, and what do you need from us?

Accepted Answer

Senior WWG engineers run the IT risk management engagement, with a named owner who is accountable for it through to delivery and, under ongoing support, over time. From you we need read access to code, infrastructure and configuration, the incident history, the list of vendors and licences, a few hours of interviews with the people who operate the system and the people accountable for it to the business, and one contact person. Your team keeps working as usual.

Question 8

What industries do you specialize in?

Accepted Answer

We have experience managing complex risk scenarios in finance, technology, healthcare and manufacturing, industries where production software carries processes that cannot stop and data that cannot be exposed. The method, that is identify, analyse, plan, implement and monitor, is the same in every industry; what changes are the priorities, the regulations that apply and the appropriate countermeasures, which we adapt to your context during the analysis phase.

Question 9

How often should businesses update their risk management strategies?

Accepted Answer

Risk management strategies should be reviewed at least once a year and whenever a significant change occurs: a major release of the system, a change of vendor or infrastructure, the departure of a key person, a new applicable regulation, or an incident in production. Under ongoing support, periodic reviews are part of the engagement, so the risk register reflects the system as it is today rather than as it was at the time of the first analysis.

Question 10

Does WWG provide support during a crisis?

Accepted Answer

Yes. For clients under ongoing support, the named owner and the engineers who know the system are the point of contact when a risk materialises, and they work with your team to contain the incident, restore service and update the register with what was learned. For clients not under ongoing support, the mitigation plan delivered includes the countermeasure and the owner for each risk, so the response does not depend on improvisation in the moment.

Question 11

What happens after the risk analysis?

Accepted Answer

After the risk analysis you receive the register with impact, likelihood, owner and countermeasure for each risk, the mitigation plan ranked by severity, and a hand-over session in which we defend every assessment. Then you decide: execute the countermeasures with your own team, hand them to others, or ask WWG for implementation and ongoing support with monitoring and periodic reviews. The analysis is a standalone engagement and does not commit you to continuing with us.

Question 12

Who are WWG’s IT risk management services for?

Accepted Answer

WWG’s IT risk management services are for companies with a production system their revenue depends on: CEOs and CTOs who have to answer the board or an auditor on what can stop the business, IT managers who inherited systems from a previous vendor without a view of the risks, companies that depend on a single person or a single vendor for a critical component. If the question is what can break and what to do first, this is the right engagement.

Criterio	WWG IT risk management	Risk management platform	Internal governance framework	Security and compliance audit
Who it is for	CEOs, CTOs and IT managers with a production system to protect.	Risk and compliance functions managing registers and workflows at group level.	Organisations that need to formalise roles, policies and accountability.	Anyone who needs to know how exposed the system is today against regulation such as NIS2.
What it covers	Technical, security, supply and knowledge risk in production software.	Recording and tracking of risks entered into it; not their technical identification.	Processes and accountability; not the real state of code and infrastructure.	Vulnerabilities, configuration and regulatory gaps at a given moment.
Duration	Analysis set in scoping; ongoing support on a monthly basis.	In continuous use, with initial setup.	Months to adopt, then permanent.	Set in scoping, according to the perimeter.
What you get	A risk register with owner and countermeasure, a mitigation plan, periodic reviews.	A register to fill in and dashboards; the content is yours to produce.	Policy documents and an organisational model.	A ranked account of real exposure with the remediation required.
When it makes sense	When you need to know what can break in the software that carries the business and what to do first.	When the risks are already identified and you need to track them at scale.	When a customer, a regulation or the board requires a formal structure.	When the question is specifically about security and compliance.

Risk Management and Mitigation Solutions

What are IT risk management services

What we offer

Risk Assessment

Mitigation Strategies

Continuous Monitoring

Crisis Management

Regulatory Compliance

Why Choose WWG for Risk Management?

Expertise Across Industries

Proactive Risk Prevention

Customized Solutions

Innovative Risk Tools

How Do We Work?

Risk Identification

Risk Identification

Risk Analysis

Risk Analysis

Mitigation Planning

Mitigation Planning

Implementation

Implementation

Ongoing Support

Ongoing Support

Technologies we use

What Our Clients Are Saying

IT risk management in concrete terms

IT risk management and the alternatives

Frequently Asked Questions

Where the risks come from

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