WWG Poland is the Krakow delivery centre WWG opened in July 2021: a team of senior back-end and front-end engineers, DevOps, UX designers, QA testers, Scrum Masters and Service Delivery Managers working on the same projects as their colleagues in Milan, for Italian and international clients. This article announced the opening; we keep it with its date and updated it in 2026 to answer the question clients actually ask: how nearshore delivery works across Italy, Poland and Ukraine, and what changes for a company that entrusts a project to WWG.
TL;DR
- WWG opened in Krakow in 2021 because Poland is a gold mine of excellent engineers and because the team had already been working with WWG for years: opening an office was a logical consequence.
- Nearshore works when the difference from an on-site team comes down to one hour of time zone and one more working language: same backlog, same practices, same responsibility for the result.
- The client has a single contact and a single contract with WWG; how the team is composed across Milan, Krakow and Ukraine is WWG's choice, based on skills and cost.
- The cost advantage is real but it is not the main reason: access to skills that are scarce in Italy is.
- The model is described in our articles on nearshore ROI and on the benefits of outsourcing for lean teams.
Why did WWG open an office in Krakow?
Because Poland is a significant element of digital transformation for WWG: many European and Italian companies need not just good development teams but real talent, and the Polish IT industry and its specialists are at the top of many rankings. WWG had long worked with a team in Krakow and the quality of their work had never been lacking; opening an office, in the words of founder and CEO Mohamed Deramchi, was a logical consequence.
In 2021 we wrote that, despite the pandemic, the company's turnover kept growing thanks to interventions made years earlier on scalability, efficiency and cost reduction, and that the new delivery centre would make it possible to meet new people, work on new projects and reduce clients' waiting times. WWG Poland's HR team was already promoting the company's culture and values, and a dedicated recruiter was looking for people able to grasp the innovative character hidden behind their profession. The following month came the announcement of the Boston office.
How does WWG's nearshore delivery work?
It works with a single contract and a single point of contact for the client, and with teams WWG composes across Milan, Krakow and Ukraine according to the skills required: the same backlog, the same development practices, the same responsibility for the result. The client talks to a Service Delivery Manager or a Product Owner, and the geographic distribution of the team is WWG's operational choice, not the client's problem.
| Aspect | How we handle it |
|---|---|
| Time zone | One hour between Italy and Poland, none between Italy and western Ukraine for most of the year: the working day overlaps almost entirely |
| Language | English as the working language in mixed teams; Italian-speaking contacts for Italian clients |
| Method | Agile with sprints, a shared definition of done, written code review, documented decisions |
| Quality | The same standards, pipelines and tests for the whole team, whatever the location |
| Security | Managed company devices, secure access to client systems, a single set of confidentiality agreements |
| Presence | Project kick-off and critical phases on site when the client requires it |
The three pillars of every collaboration are still those of 2021: the strategic component, the digital one and the financial one. The distributed way of working that the pandemic made normal is described in our article on a positive work environment, which covers how we run hybrid teams.
How much does nearshore save, and what are the limits?
It saves because the hourly cost of a senior engineer in Poland or Ukraine is lower than in Italy for the same skills, and because access to profiles that are scarce in Italy, such as DevOps, QA automation and senior developers on specific stacks, shortens start-up times. The limits are those of any distributed team: it needs method, documentation and someone who holds the parts together.
Savings are not the main reason clients choose this model, and they should not be: a cheaper team that delivers late costs more. The figures, the cases and the way to calculate the return are in our article on nearshore development services ROI and in the one on the benefits of IT outsourcing for lean teams. For companies that need individual profiles to join their own team, our team augmentation service draws on the same pool of skills.
Would you like to evaluate a nearshore team for your project? Talk to a WWG engineer at business@wwg.it.
FAQ
Frequently Asked Questions
WWG's headquarters are in Italy, in the Milan area, and since 2021 it has had an office in Krakow, Poland, with a team of engineers, DevOps, designers, testers and delivery managers; it also works with a team in Ukraine. The up-to-date list of locations is on the about page and the contact page.
It is entrusting development to a team in a nearby country, with a compatible time zone and working culture, rather than to a distant vendor. Compared with offshore it reduces communication and coordination problems; compared with an on-site team it gives access to more skills at lower cost. WWG practises it across Italy, Poland and Ukraine.
No. The client has a single contract and a single point of contact with WWG, which composes the team across its locations according to the skills required and is fully accountable for it. Method, quality and security are the same for the whole team, and the working language with Italian clients remains Italian.
It depends on the profiles and on the share of the team outside Italy; the hourly cost of a senior engineer in Poland or Ukraine is lower than in Italy for the same skills. Savings should be measured on the delivered project, though, not on the rate: our article on nearshore ROI explains how to calculate it.
